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Use the company-approved Google or Microsoft account tied to your Ubik workspace. Identity matters because approvals, source access, local capture, and audit trails all depend on the account your admin approved.

Before you start

  • Use the work account your admin approved for Ubik.
  • Keep your browser updated so source previews, auth windows, and local handoffs work reliably.
  • If your company uses SSO, complete the SSO prompt before returning to Ubik.
  • Use the same account across browser and local desktop flows when your workspace uses Ubik Local.

Sign in flow

01 · Start from approved access Use the app link from the guide, main site, or workspace invitation.
02 · Choose the approved identity Continue with Google or Microsoft using the account your admin expects to audit.
03 · Complete SSO Finish provider confirmation before returning to Ubik.
04 · Check workspace context Confirm you land in the right workspace before reviewing queue items or sensitive source context.

If you cannot sign in

Check these first:
  • You are using the approved work email, not a personal account.
  • Your browser is not blocking the identity-provider pop-up.
  • Your admin has added you to the correct workspace.
  • Your company SSO session has not expired.
If sign-in still fails, send your admin the account email, provider used, timestamp, and a screenshot of the final error state.
Mobile note: Login content should remain reachable on narrow screens. If the card is clipped or the page will not scroll, capture the viewport width, browser name, and final error state before reporting it.
Last modified on May 28, 2026