Main areas you will use
| Area | Purpose |
|---|---|
| Operating queue | Work prioritized by urgency, risk, owner, and readiness for review. |
| Source context | The email, document, meeting, chat, or system detail behind the recommendation. |
| Action panel | The reply, task, approval request, or handoff proposed for review. |
| Activity trail | The record of who reviewed, edited, approved, rejected, assigned, or escalated the work. |
Queue states
| State | When you see it |
|---|---|
| Now | Review before lower-priority work because a promise, owner, or deadline may move. |
| Found | Ubik detected a change that may affect downstream plans. |
| Analyse | The item needs human judgment before a recommendation is safe. |
| Ready | The action is prepared and waiting for approval, assignment, or writeback. |
Handoff modes
Every queue item carries a handoff chip that tells you who has the next move. Human → Review Agent → Drafting System → ERP queue Final → CommittedGood operator habits
Source before speed
Approve when the source, owner, and action are clear. Fast unsupported work creates downstream rework.
Route by authority
Move routine work through the queue; escalate price, margin, promise-date, finance, or compliance decisions.
Keep the trail useful
Leave enough context for a future operator to understand what changed and why the action moved.
Teach the memory with variety
RFQs, PO chases, supplier follow-ups, margin checks, meeting recaps, and vendor reviews make deviations easier to spot later.